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The Flagship Program

The Insider's Guide
to Healthcare AI Adoption

A practical AI readiness and implementation program for healthcare operations and leadership teams. Built by someone who ran it from the inside for 21 years.

21

Years inside healthcare operations

4

Tracks that stack and scale

8

Deliverables built for your environment

30–60

Days to a working strategy

While every vendor is selling AI to your clinical team, nobody is helping the people running everything else. The operations director. The pharmacy supervisor. The department leader expected to use AI safely with zero training and zero support. That is exactly who this program is built for.

Who this is for

Built for the leaders
vendors keep skipping.

01

Operations and Pharmacy Leaders

You need a strategy that is defensible, practical, and built for a regulated environment.

02

Department Heads and VP-Level Leaders

AI is on your board agenda. You need to present a strategy, not a vendor demo.

03

Administrative and Executive Support Teams

You are running the executive's day with AI tools and no guidance on how to use them safely.

04

Teams Burned by a Failed Implementation

You tried AI before. It did not stick. This program teaches you why and how to fix it.

05

Microsoft-Enabled Organizations

You already pay for Copilot, Teams, and Microsoft 365. This program shows you what's possible.

06

Leaders Ready to Act Now

You need a working AI strategy inside your department in the next 30 to 60 days.

After this program, your leadership team will be able to make confident AI decisions, defend them to your board, and protect your organization from the mistakes that burned everyone else.

The Insider's Guide to Healthcare AI Adoption
The Program

Four tracks. Built to
stack and scale.

Every track builds on the last. You move from understanding AI to governing it, presenting it, and scaling it, with real deliverables at every step.

Track 01

Foundation and Readiness

AI Foundations for Healthcare Operations
Use Case Identification and Vetting
Working Around AI Restrictions in Healthcare
AI Tools That Actually Work in Locked-Down Systems
Chat Agent Use Case Workshop: identify and document 3–5 chat agent opportunities, ready to build or submit to IT
Track 02

Implementation and Workflow

Building a Personal AI Workflow When Your Org Won't Move Fast Enough
Microsoft Copilot for Healthcare Operations
AI Workflow Design and SOP Development
When the Expert Leaves: Using AI to Capture and Transfer Institutional Knowledge
Autonomous Agent Use Case Session: map 2–3 automation opportunities, live Copilot Studio demo, and IT-ready requirements doc
Track 03

Leadership and Governance

How to Talk About AI to Leadership Without Losing Credibility
AI Governance and Risk Alignment
Shadow AI: What It Is, Why It Happens, and What To Do About It
Vendor Evaluation with the CLEAR™ Matrix
The Executive-Ready AI Strategy Brief
Track 04

Advanced Practice

VIP · Enterprise
AI Incident Response Protocol
Microsoft AI Certification Pathway (AB-730 and AB-731)
Scaling AI Across Departments
Operational Agent Builder
What you walk away with

Eight deliverables.
All built for your environment.

Not templates. Every deliverable is customized to your department, your workflows, and your organization's specific risk profile.

01

AI Readiness Assessment Report

A department-specific diagnostic of your current AI maturity, gaps, and highest-priority opportunities.

02

AI Governance Starter Framework

A completed governance document tailored to your department.

03

Acceptable Use Policy Template

A customized policy that defines safe AI use inside your clinical environment.

04

Vendor Evaluation Scorecard

A risk-scored vetting tool so your team knows what they're agreeing to.

05

Role-Based Prompt Library

A curated set of AI prompts mapped to your team's actual daily workflows.

06

AI Workflow Map

A visual map showing where AI fits inside your current processes.

07

Executive-Ready AI Strategy Brief

A board-presentable summary of your department's AI strategy and roadmap.

08

30-60-90 Day Adoption Roadmap

A sequenced plan that tells your team exactly what to do first, second, and third.

You will leave with a working strategy.

Not theory. Not a vendor demo. A defensible, board-ready AI strategy built for your environment.